Privacy Policy

1. Overview

Luminar Limited ("Luminar", "we", "us", or "our") is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the New Zealand Privacy Act 2020.

By accessing or using our website at luminar.nz, you agree to the terms set out in this policy. If you do not agree, please discontinue use of our website.

2. Information We Collect

We may collect the following types of personal information:

• Contact information — name, email address, phone number, and business name when you submit an enquiry or apply for a Founding Partner position.
• Usage data — pages visited, time spent on pages, browser type, device type, and referring URL, collected automatically via analytics tools.
• Communications — any information you voluntarily provide when contacting us by email or through our website forms.

We do not collect sensitive personal information (such as health, financial, or identity documents) unless explicitly required and consented to.

3. How We Use Your Information

We use personal information for the following purposes:

• To respond to enquiries and process applications for our services.
• To communicate updates, product announcements, or relevant information about Luminar.
• To improve our website, services, and user experience.
• To comply with our legal obligations under New Zealand law.

We will not use your personal information for purposes other than those listed above without your prior consent.

4. Sharing of Information

Luminar does not sell, rent, or trade personal information to third parties. We may share information with trusted service providers who assist us in operating our website and delivering our services (such as email platforms, analytics providers, and scheduling tools), provided they agree to keep such information confidential and comply with applicable privacy laws.

We may also disclose information if required to do so by law, or to protect the rights, property, or safety of Luminar, our clients, or others.

5. Cookies and Analytics

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather usage analytics. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences; however, disabling cookies may affect certain functionality of our website.

We use analytics tools to understand how visitors interact with our website. This data is aggregated and anonymised where possible and is not used to identify individual users.

6. Data Storage and Security

Personal information is stored securely using industry-standard encryption and access controls. We take reasonable steps to protect your information from unauthorised access, disclosure, alteration, or destruction.

While we take all reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

7. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When information is no longer needed, we securely delete or anonymise it.

8. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccurate or incomplete information.
• Request deletion of your personal information, subject to any legal obligations we may have to retain it.
• Withdraw consent for us to use your information for marketing purposes at any time.

To exercise any of these rights, please contact us through the Founding Partner application process on our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us: